Mandy Townsend is the Senior Vice President of Employer Engagement at Jewish Vocational Service (JVS) in Boston where she works with employers across sectors to identify, design, implement, and provide critical workforce development services and improve job quality. Mandy works with teams across JVS to ensure the placement, training, coaching, and mentoring needs of employer partners are met with innovative solutions tailored to current industry trends and individual needs. Mandy spearheaded the Job Quality Benchmark Index and Employer Engagement work at JVS, using metrics and case studies to drive strategic partnerships. Her career at JVS began over 10 years ago as a Career Coach in the Refugee Services department.